Help Topics

Still can't find what you're looking for?

Please complete this form and a Healio team member will follow up with you within 48 hours. Or to speak to a Healio representative, please contact Customer Service at1-800-257-8290. A representative is available Monday – Friday, 8:00 am – 4:00 pm EST.

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请提供你的电子邮件地址,以便我们能有限公司ntact you if assistance is required.


FAQs

Healio.com

How do I update my Healio account?
Visit//www.johnmartes.com/my-account/edit-profileto update your account, including changes to your password or login information.

How do I manage my email subscriptions?
Visit//www.johnmartes.com/my-account/email-subscriptions-and-alertsto edit current subscriptions or sign up for other email offerings and alerts.

How do I contact the Healio editorial team?
Visit//www.johnmartes.com/contact-newsroomto:

  • Report breaking news
  • Report a content error
  • Propose a story idea
  • Suggest a meeting or course to add to the website
  • 提供通用的编辑评论或问题orial team

How do I track the status of my Healio CME credits and activities?
Visithttps://cme.healio.com/myhealiocme.

How do I access Journal Usage Statistics
For statistics before March 15, 2021,click here. You will need to have access to your 16-digit subscription number. For access after March 15, 2021, please create an account atHealio.com(click theLog Inlink in the upper right-hand corner), then contact Customer Service by email atcustomerservice@slackinc.comor call 800-257-8290 to be made an administrator for your account.

How do I update IP ranges, manage administrators
Please create an account atHealio.com(click theLog Inlink in the upper right-hand corner), then contact Customer Service by email atcustomerservice@slackinc.comor call 800-257-8290 to be made an administrator for your account.

Print Publications

How do I update my mailing address for a print publication?
Visit//www.johnmartes.com/footer/account-information/update-publication-mailing-address.

How do I subscribe to a print publication?
Visit//www.johnmartes.com/subscribefor a list of available newspaper and journal subscription options.

Note: Healio-us.com

Healio-us.com is a fraudulent company using the Healio brand.

The Wyoming Attorney General’s Office Consumer Protection Division has asked to be notified of any potential scam, as this fraudulent company is registered in Sheridan County, Wyoming. Please contact the Office of Consumer Protection directly by phone at307-777-8962or by email at ag.consumer.wyo.gov. Additionally, victims of the fraud are encouraged to report the scam to the Federal Trade Commission and the Better Business Bureau.